Assistant General Manager, Standard Grill

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. A destination layered with events and amusements that leave you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with careful consideration of design, detail, and service, has established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to be an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, hideaway, make-believe, and do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations.

It’s WHO WE ARE!#Standard Family

Job Title:

Assistant General Manager, The Standard Grill

Department:

Food and Beverage

Location:

The Standard, High Line

Reporting to:

Restaurant General Manager, Director of Food & Beverage

Job Purpose:

The AGM supports the GM in overseeing daily operations to ensure exceptional guest experiences, high-quality food, and a clean, safe environment. They lead, train, and motivate staff to meet operational and service standards while maintaining compliance with health and safety regulations. Additionally, the AGM assists in managing budgets, controlling costs, and optimizing resources to drive profitability and operational efficiency. Their role bridges leadership and hands-on management, ensuring smooth, consistent restaurant performance.

Main Duties & Responsibilities

• Assist the restaurant GM with any necessary and requested tasks
• Steps up to GM position when GM is absent
• Directly responsible for guest needs and service in restaurant and related areas of hotel
• Set operating goals and objectives
• Prepare and implement standard operating procedures
• Recruit and process staff for outlet where and when necessary
• Initiates complete training of said staff, including all required documentation and tests
• Assures all new front of house employees have received training materials and are properly tested before receiving scheduled non-training shifts
• Worse closely as a team and communicate effectively with all other F&B managers
• Responsible for appearance and upkeep of your area of responsibility
• Responsible for the requisition and stocking to par of all products sold/used in area of responsibility
• Responsible for quality of food, beverage, and service presented to the customer
• Ensure there is sufficient coverage of each scheduled shift that you are leading
• Ensure all floor staff side work is satisfactorily completed pre and post shift
• Ensure floor staff are performing to standard during shift, if not above and beyond
• Continues to train staff on product knowledge, protocol and any policy/procedure changes
• Oversee floor staff, ensuring that they adhere to conduct requirements as per Employee Handbook/SOPs
• Delegate duties to floor staff to facilitate day-to-day operation of the restaurant and be able to fulfill other duties assigned by management
• Ensure line employees are in properly maintained and appropriate uniform dictated by position
• Responsible for completing all paperwork requirements at end of shift, including cash drops, RS check drops, and night auditor drops
• Complet…