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Member Resolution & Retention Specialist
Job in
Independence, Kenton County, Kentucky, 41051, USA
Listed on 2026-07-22
Listing for:
Frontdoor, Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
AHS American Home Shield Corp. in the United States is seeking a customer service professional to respond to escalations, assist with cancellations, and retain customers. The role emphasizes communication, contract knowledge, and solid problem solving while supporting multiple home protection plans.
The position requires at least a high school diploma and 3+ years of experience, with strong computer and communication skills to navigate policies and speed up resolutions.
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