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Member Experience Advocate
Job in
Independence, Kenton County, Kentucky, 41051, USA
Listed on 2026-07-27
Listing for:
Ashlandcu
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Ashland Credit Union (ACU) is seeking a Call Center Representative to join the Member Experience Department in Ashland, KY. The role delivers excellent member service, adheres to policies, and engages members in brief conversations to enhance financial wellness.
Responsibilities include active listening, handling service transactions, and supporting outreach initiatives while upholding ACU's standards and culture. This is a full-time, on-site position with standard banking hours.
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