Behavioral Health Technician; Greenbrook

Transform Lives:
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Fairfield, CT!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We’re seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. _ Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. _

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Earn $21-23/hr (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Primarily based in our Fairfield center, with occasional regional coverage as needed.

Your Role:

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

What We’re Looking For:

• Minimum Qualifications: High School Diploma, Associate’s Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
• Preferred Qualifications: Bachelor’s Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory).
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and Sales Force preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided).

Our Ideal Team Member:

• Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.

Who we are:

At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.

To learn our WHY :  | Patient stories on HOW we transform lives:

_ Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team! _

* Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

_ We are committed…