Senior IT Engineer – Enterprise Storage, Backup

• Engineer, implement, optimize, and manage the lifecycle of enterprise infrastructure platforms
• Modernize enterprise storage and backup platforms
• Perform platform engineering, lifecycle management, capacity planning, monitoring, and system resilience activities
• Develop infrastructure technology standards and contribute to strategic planning and roadmaps
• Provide technical direction, oversight, and escalation support to operational support teams
• Coordinate with infrastructure architects, engineers, enterprise architects, application teams, operations teams, and vendor partners
• Communicate and coordinate with internal customers and third-party vendors
• Support crisis management, support escalation, change management, release management, capacity management, and other ITIL processes
• Analyze, plan, justify, schedule, and coordinate specialty-area administrative, operational, and financial initiatives
• Manage TCO, optimization, and efficiency initiatives
• Oversee supplier reporting metrics, dashboards, and status reporting
• Plan, monitor, and control operating and capital budgets
• Perform duties with focus on safety, quality, and efficiency

• Bachelor's Degree required
• Bachelor's Degree in Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or related field
• Eight years of experience in a technical engineering role
• Technical engineering experience in enterprise infrastructure environments
• Experience with storage and backup platforms
• Advanced knowledge of IT technologies including endpoint devices, servers, security, network, storage, and telecom
• Experience participating in process improvement or project work
• Knowledge of Dell Power Scale, Dell Power Store, Cohesity, Pure Storage, Cisco MDS SAN, and hybrid cloud infrastructure preferred
• Ability to gather, analyze, and interpret business drivers
• Project management and process excellence with a strong analytical, data-driven approach to problem solving
• Strong interpersonal, leadership, collaboration, and communication skills
• Ability to work collaboratively in a highly matrixed environment
• Ability to drive people, process, and technology changes
• Ability to explain complex technical ideas to technical and non-technical audiences
• Knowledge of regulatory and contractual compliance beneficial
• Experience leading large, complex projects across multiple functional departments beneficial
• Experience in a complex healthcare organization beneficial

Demonstrates expertise in enterprise infrastructure management, including lifecycle management, capacity planning, and system resilience. Proficient in modernizing storage and backup platforms while ensuring compliance and effective communication across technical and non-technical stakeholders.

• Enterprise Infrastructure Management
• Storage And Backup Platforms
• ITIL Processes
• Project Management
• Data-Driven Problem Solving

• Technical Engineering
• Capacity Planning
• System Resilience
• Process Improvement
• Data Analysis

• Leadership
• Collaboration
• Communication
• Interpersonal Skills

• Enterprise Infrastructure
• Hybrid Cloud Infrastructure
• Regulatory Compliance
• Healthcare Organization
• Operational Support

• Dell Power Scale
• Dell Power Store
• Cohesity
• Pure Storage
• Cisco MDS SAN