General Manager

Kenton County GC
3908 Richardson Rd
Independence, KY 41051, USA

Kenton County Golf Course – a leader in the Kentucky golf scene – is currently accepting applications for General Manager. This vibrant facility, owned by the Fiscal Court of Kenton County and operated by Troon since 2020, features two popular and high-quality golf courses (36 holes), a busy grill operation, private event spaces, and a driving range/practice facility. The facility hosts over 80,000 rounds annually, including a robust outing and league calendar.

An upcoming planned renovation will serve to further establish the facility as the premier public golf venue in northern Kentucky. Successful candidates will demonstrate a sales and service focus, core teambuilding skills, project management experience, and the ability to manage multiple stakeholders.

Key Responsibilities:

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts;
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary;
• Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs;
• Ensures all Human Resources procedures and policies are followed by management staff;
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary;
• Maintains membership with the PGA and/or CMAA;
• Attends workshops and meetings to keep abreast of current information and developments;
• Oversees the care and maintenance of all the facility’s physical assets and each individual facility;
• Coordinates marketing programs to promote the facility’s services to potential customers;
• Ensures the highest standards for food and beverage service on property;
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services;
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems;
• Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.;
• Assures that each new Associate receives effective orientation and training;
• Develops and implements ongoing training programs;
• Regular and reliable attendance.

Qualifications:

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.

Other

Qualifications:

• Class A member of PGA/LPGA preferred
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.