Real Estate Administrative Assistant

Job Title

Administrative Front Desk Coordinator

Full-time – In-office position (Monday–Friday, 8:30–5:00 PM)

Penner Property Management is a highly rated rental property management company committed to providing outstanding service to residents and clients. We pride ourselves on creating a welcoming and efficient living environment.

The Administrative Front Desk Coordinator will be the first point of contact for tenants, prospective residents, owners, and visitors at our property management office. This role ensures smooth day‑to‑day operations and delivers excellent customer service in a fast‑paced environment.

• Greet and assist tenants, visitors, and prospective residents in a professional and friendly manner.
• Answer and direct multi‑line phone calls, respond to emails in a timely manner, and handle other communications to the appropriate staff.
• Manage office appointments and schedule meetings, including mapping out driving orders to ensure time efficiency.
• Maintain property files, including lease agreements.
• Draft management agreements and lease contracts.
• Audit files.
• List rentals.
• Ensure receipt and entry of property utility bills.
• Cross‑train to follow up on work orders to ensure tenant satisfaction.
• Perform general administrative tasks such as filing, data entry, and office organization.
• Help with preparing and distributing tenant notices and communications.
• Keep the office area clean, organized, and welcoming, ensuring the front desk area, paper products, and overall presentation remain tidy.

• Knowledge of Microsoft Office and customer relationship management software.
• Basic knowledge of office software (Microsoft Office Suite, Excel, Google Workspace, etc.).
• Prior experience in an administrative or front‑desk role, preferably in property management or customer service.
• Friendly, approachable, and customer‑focused attitude.
• Strong organizational and planning abilities.
• Ability to handle sensitive encounters with customers while maintaining patience and poise.

$21 per hour