Program Manager

Responsibilities

• Own the system, not just the plan
  - Serve as the single source of truth across scope, dependencies, risks, and decisions. Translate strategic intent into executable plans and ensure teams stay aligned as conditions change.
• Lead executive-level governance and decision-making
  - Design and run governance forums that drive clarity, accountability, and timely decisions. Frame trade-offs, elevate risks with context, and guide leaders toward resolution.
• Influence without authority
  - Build credibility across stakeholders. Resolve conflict, align incentives, and keep teams moving forward even when priorities compete.
• Anticipate and manage risk proactively
  - Identify systemic risks early, not just delivery issues. Drive mitigation plans that balance speed, quality, and business impact.
• Model strong program leadership behaviors
  - Demonstrate clear thinking, decisive action, and calm execution under pressure. Set the tone for accountability, transparency, and follow-through.

• Bachelor’s degree in Business, Management, Economics, or a related field, or equivalent demonstrated business operations experience (e.g., PMO, strategy, operations, portfolio management).
• 6+ years of experience leading cross-functional programs with competing priorities.
• 3+ years operating autonomously in ambiguous, unstructured environments, where success required judgment, prioritization, and trade-off decisions, not just execution against a defined backlog.
• Demonstrated business acumen, translating strategy into execution plans, defining success metrics, and managing outcomes against business objectives.
• Experience establishing and using dashboards to drive decisions, surface risk, and communicate progress to senior leaders.
• Strong executive communication skills, having the ability to synthesize complex information, frame decisions, and influence without authority.
• Proven stakeholder management and relationship-building skills, with the ability to align teams with conflicting incentives and perspectives.
• Confidence leading through ambiguity, balancing structure with adaptability, and making progress without perfect information.
• Emotional intelligence and sound judgment, the ability to navigate tension, challenge constructively, and maintain trust across teams.
• Note:
  
  This role is not a technical program manager position. While technical fluency is valuable, success in this role depends on business judgment, influence, and execution leadership.