Concierge
Listed on 2026-06-26
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Position
Concierge
Hours8:00 a.m.
- 4:00 p.m., Monday thru Friday
Our mission is to create extraordinary and innovative communities where people thrive. We are a leader in senior housing for over 30 years, and as a Watermark associate you will help continue our legacy of innovation in the senior housing industry.
About the RoleAs a Concierge, you are the first impression and first contact for residents, family members, and visitors. You will provide extraordinary service, develop meaningful relationships, and support the operation of the community.
Responsibilities- Greet visitors, prospective residents, and families warmly.
- Answer and route phone calls, take accurate messages, and relay community news.
- Assist residents with questions and route them to the appropriate staff member.
- Handle mail and package deliveries, manage guest logs, and coordinate visitor sign‑ins.
- Assist sales, dining, and activities teams with tasks such as creating meal tallies, updating rosters, and organizing logistics.
- Listen to resident concerns and ensure they are resolved promptly by the appropriate department.
- 3 years of experience as a concierge.
- Ability to work weekends and holidays.
- Comfortable working in a fast‑paced environment.
- Excellent work ethic and communication skills.
- Highly organized.
- Interest in learning and growing your skill set.
- Competitive wages
- Competitive benefits
- Immediate access to earned income through Dayforce Wallet
- Easy shift scheduling with a mobile app
- Recognition and rewards program
- Vacation, holiday, and sick pay
- 401(k) program
- Associate discounts
- Education and training programs available
Watermark Retirement Communities, Inc. is an equal opportunity employer, proudly embracing diversity in all its manifestations. Minority, female, disability, veteran, LGBTQ, sexual orientation, gender identity, and expression are fully respected.
Watermark Retirement Communities, Inc. does not accept unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms without a valid written agreement will be deemed the property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or other means.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).