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Healthcare Concierge & Support Specialist
Job in
Independence, Jackson County, Missouri, 64053, USA
Listed on 2026-07-07
Listing for:
Alight Solutions
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Alight Solutions is seeking a Concierge Ally to provide compassionate customer service for healthcare inquiries in Missouri. The role emphasizes effective communication and a genuine passion for helping individuals navigate healthcare services.
Ideal candidates should possess at least 2 years of telephonic customer service experience and a positive attitude. Responsibilities include building rapport with participants, educating them about available clinical services, and conducting satisfaction surveys to ensure service excellence.
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