Bi-Lingual Customer Service Representative; Spanish & English

Overview

Job Category
:
Customer Service

Requisition Number
: BILIN
003966

Posted July 17, 2026
• Full-Time
• On-site

Lend Nation is looking for an energetic, positive bilingual (Spanish & English) Customer Service Representative to join our team at Store 0516, 12008 E 40 Hwy, Independence, MO 64055, USA.

• Must be bilingual (Spanish & English).
• Complete cash transactions for customers.
• Initiate customer loans.
• Work rotating shifts, including some Saturdays;
  Sundays are off.

• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation and a valid driver s license; maintain auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is essential.
• Must be at least 18 years of age.
• Must have proof of eligibility to legally work in the United States.

• Monthly bonus program
• Steady hours, paid time off, paid holidays
• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

* Benefits available to full-time employees. Each benefit available at varying lengths of employment.

QCHI (
Lend Nation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. They have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. The products and services focus on convenience and speed for today s customers. The specialty finance consumer loan industry is evolving toward greater convenience through online transaction capabilities and a broader spectrum of loan products.

Geographically, QCHI s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and Lend Nation) at our website

This is a full-time entry-level position with potential for the right person. We are looking for a team player with a mature work ethic, integrity, ambition, and exceptional customer service skills!

QCHI / Lend Nation is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.