Bi-Lingual Customer Service Representative; Spanish & English

Description

Lend Nation is looking for an energetic, positive Bilingual Full‑Time Bi‑Lingual (Spanish & English) Customer Service Representative to join our team!

This position will work at Store 0516 located at 12008 E 40 Hwy, Independence, MO 64055. It is a full‑time entry‑level role with great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.

• Must be bilingual.
• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts and some Saturdays; you will have Sundays off.

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment (preferred).
• Safe, secure, reliable transportation; a valid driver's license and maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is essential.
• At least 18 years of age.
• Proof of eligibility to legally work in the United States.

• Monthly bonus program.
• Steady hours, paid time off, paid holidays.
• 401(k).
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Referral program.
• Vision insurance.
• Benefits available to full‑time employees; each benefit available at varying lengths of employment.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers under‑served by traditional banking institutions. In addition, we have expanded services to small businesses.

We operate with a network of approximately 230 branches in the United States and online under the brands Lend Nation and 310‑Loan in Canada.

QCHI / Lend Nation is an Equal Opportunity Employer.