Teller, Customer Service​/HelpDesk

At Public Safety Credit Union, we've proudly served first responders and their families since 1934. Our team is built around relationships, trust, and a commitment to being Member Ready every day.

We're looking for a friendly, dependable, and detail-oriented Teller who enjoys helping people, works well in a fast-paced environment, and takes pride in delivering great service. This role is an important part of creating a positive experience for every member who walks through our doors.

If you enjoy working with people, staying busy, learning new things, and being part of a supportive team, we'd love to meet you.

You might be a great fit for this role if you:

• Enjoy helping people and building positive relationships
• Communicate clearly and professionally with members and coworkers
• Stay organized and accurate while managing multiple tasks
• Are comfortable learning technology and working in multiple systems
• Take pride in providing dependable, high-quality service
• Work well as part of a team and are willing to jump in where needed
• Bring a positive attitude and willingness to learn

Previous experience at a financial institution is helpful, but we're also open to candidates with strong customer service or cash-handling backgrounds.

• Assist members in the lobby with routine transactions and account requests
• Process deposits, withdrawals, transfers, loan payments, cashier’s checks, gift cards, and safe deposit transactions
• Process instant issue debit and credit card requests
• Educate members on self-service tools, including Interactive Teller Machines (ITMs)
• Answer routine account questions and help guide members to the right resources when needed

• Balance an individual cash drawer daily and maintain transaction accuracy
• Follow security procedures and established branch guidelines
• Help maintain a clean, organized, and member-ready branch environment
• Support branch operations during busy periods and assist teammates as needed
• Work closely with branch staff and other departments to support member needs

• High school diploma or GED
• Strong customer service and communication skills
• Attention to detail and ability to work accurately in a fast-paced environment
• Comfort using computers and learning new systems
• Ability to handle confidential information professionally
• Ability to stand for extended periods and perform routine cash handling tasks
• Eligibility to become a notary public

• Full-time, non-exempt position
• Primarily based at PSCU's East Branch, with flexibility to support other branch locations as needed
• Schedule:
  
  Monday-Friday, 8:45 a.m.
  
  - 5:15 p.m. with rotating Saturdays from 8:45 a.m.
  
  - 1:15 p.m.
• Starting pay: $18.00 per hour and up, depending on experience

Eligible employees may receive access to:

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid holidays and PTO
• Employee Assistance Program (EAP)
• Career development and training opportunities

At PSCU, we believe great service starts with great people. We work hard, support one another, and take pride in serving the individuals who serve our communities every day. If you're looking for a role where your work matters and your team feels like a team, we'd love to hear from you.