Assistant Office Manager (Independence

Assistant Office Manager (Independence)# Assistant Office Manager (Independence)
Dental Depot of Independence PLLC - Independence, MO 64056## Overview Position Type Full Time Job Shift Day Education  Level High School/GEDTravel Percentage Up to 10%## Description
** Position Summary
** The Assistant Dental Office Manager is a friendly, well organized, growth-oriented multi-tasker who is able to positively motivate a  dental team of Doctors, Hygienists, Front Office and Dental Assistants. Under limited supervision, the Assistant Manager is accountable  for working with the Dental Office Manager to ensure the successful operation of the dental office as a business unit. This includes  managing office staff, ensuring compliance with guidelines approved, issued and regulated by the state and the corporate office.

The  Assistant Dental Office Manager supports maximizing office revenue and provides excellent patient service.
** Essential Functions
** To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential  function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the  essential functions.  
• Direct, supervise and evaluate work activities, including management of the dental office personnel. Keeps Office Manager  informed of any office issues. Assists Office Manager in managing overtime or misuse of time clock.  
• Maintain communication between the Office Manager and the dental team of Doctors, Hygienists, Front Office and Dental  Assistants and attending interoffice meetings and coordinate interdepartmental functioning.  
• Review and analyze facility activities and data to aid planning financial and risk management and to improve service utilization.  
• Review Quick Fill Logs to ensure that all missed/failed appointments have received calls and notes in account by end of day  Friday  
• Listen to phone calls, coach, and provide feedback with Dental Office Manager  
• Take bank deposits occasionally.  
• Balance day sheets and close the office at least 1 night per week.  
• Lead daily huddles.  
• Undergo BOA and PCC training to deepen expertise and strengthen role-specific competencies.  
• Assist with planning, implementation and administration of programs and services in a busy dental office, including personnel  administration, training, and coordination of dental staff.  
• Respond to patient and staff inquiries and complaints. Solicit patient feedback to improve service and actively participate in  the achievement of patient satisfaction.  
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality  initiatives. Prepare and file reports with the Regional Manager and Executive Office.  
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.  
• Enforce dress code, cell phone, and workplace policies.  
• Inspect facilities and recommend building maintenance to ensure emergency readiness and compliance to access, safety, and  sanitation regulations (OSHA).  
• Monitor the use of diagnostic services, patient care services, facilities, and staff to ensure effective use of resources and  assess the need for additional staff, equipment, and services.  
• Maintain regular and reliable attendance  
• Undergo BOA and PCC training to deepen expertise and strengthen role-specific competencies.## Qualifications
** Position Qualifications
*
* Education:

High School Graduate or General Education Degree (GED):

Required Experience:

1 plus years of experience in management or dental office experience.  Certifications & Licenses: N/AComputer

Skills:

Dental Software knowledge (Eaglesoft knowledge preferred, but not required.) All Microsoft Office  products, preferred but not required.

Other Requirements:
Excellent Communication Skills Strong Customer Service Skills Proficiency in Patient and Insurance Accounts Receivable or Treatment Planning and Fee Presentation Professional work conduct and appearance Works Tuesday-Saturday Available to transfer at other Dental Depot…