Program Support Specialist

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3 days ago Requisition

Salary Range: $20.00 To $20.00 Annually

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Program Support Specialist
- Family Engagement & Student Support Operations / School Partnerships Site Director Part-Time, Hourly Monday-Friday, after school hours; occasional family events Nowlin Middle School

The Program Support Specialist provides specialized support to Nowlin Middle School’s 21st Century Community Learning Center program, with a primary focus on academic support, individualized student needs, and strengthening engagement with Spanish-speaking families. The position works closely with school staff, families, and program staff to improve communication, participation, and access to school, Club, and community resources.

• Serve as a bilingual English/Spanish point of support for students and families participating in the Nowlin after school program.
• Lead and support outreach, communication, and family engagement efforts with Spanish-speaking families.
• Plan and support culturally responsive family events and engagement opportunities that strengthen family participation in the program.
• Work with students who need additional academic, behavioral, or program support and coordinate appropriate follow-up withthe Site Director and school support staff.
• Collaborate with counselors, teachers, and other school personnel to strengthen school-day and after school connections for students and families.
• Help identify family needs and connect families to appropriate school, Club, and community resources.
• Support student enrollment, attendance, retention, and re-engagement efforts, including follow-up with families as needed.
• Assist with implementation of 21st CCLC enrichment activities, special events, and program initiatives.
• Provide general program support, including youth supervision, transitions, and behavior support, and step into ratio when needed.
• Maintain appropriate documentation related to family engagement, student support, and assigned 21st CCLC program requirements.
• Participate in staff meetings, trainings, and continuous improvement efforts to support high-quality program delivery.

• Must be at least 18 years of age and possess a high school diploma or GED.
• College coursework required; coursework in Spanish, education, youth development, social services, or a related field preferred.
• Fluent verbal and written communication skills in English and Spanish required.
• Demonstrated experience successfully engaging Spanish-speaking families and building family participation.
• Experience providing academic, homework, tutoring, or individualized student support.
• Experience working with middle school youth in a structured school, after school, or youth development setting preferred..
• Ability to identify student and family needs and connect individuals to appropriate resources.
• Ability to maintain confidentiality and exercise sound judgment when working with student and family information.
• Must pass required pre-employment background checks and clearances; CPR/First Aid certification preferred.

• Healthy Behavior Modeling
  - Model behaviors that support the health and well-being of youth and teens.
• Inclusive Environment
  - Help create a child-friendly environment where youth and families of all backgrounds can participate and be successful.
• Continuous Learning
  - Participate in required professional development and training to strengthen youth development and program skills.
• Safe Spaces
  - Share responsibility for maintaining a safe environment free from sexual, physical, mental, or emotional abuse.

• Ability to stand, walk, sit, and actively engage with youth for extended periods.
• Ability to lift and/or move up to 25 pounds.
• After school school-based environment requiring regular interaction with youth, families, school personnel, and community partners.
• Ability to work occasional evening family events or special program activities as needed.