Community Support Supervisor- Youth Services

Job Description

Job Title: Community Support Supervisor

Location: Independence, MO

Department: Youth Community Services

Employment Type: Full-time

The Community Support Supervisor provides support to a team of Community Support Specialists by using advanced knowledge of psychological concepts, evidence-based interventions, and coordinating delivery of mental health services to lead their team in conjunction with other services provided by practitioners and community partners. This role is vital in ensuring that our team members have the guidance and resources they need to provide effective support to the youth in our community.

Joining our compassionate, collaborative team means making a meaningful difference in the lives of others and utilizing your skills in a rewarding environment.

In this position, the supervisor conducts initial and annual psychosocial assessments and develops client-centered, strengths-based treatment plans. The role involves regular interactions with the community and requires a strong commitment to teamwork and leadership.

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to the bottom of this post to learn more

• Hold regularly scheduled individual supervisions and administrative team meetings.
• Provide clinical oversight and guidance for client treatment on an as-needed basis, including appropriate addendums to annual treatment plans.
• Assist team members in identifying case management needs.
• Review all critical intervention plans, engaging in direct crisis intervention during regular business hours and as needed after hours or on weekends.
• Complete all documentation of services in a timely manner as outlined by the P&Ps.
• Regularly review and monitor written documentation to assure compliance with documentation requirements, particularly for new team members on probation.
• Provide coaching and growth opportunities for team members through feedback and praise.
• Complete intakes and annual assessments, including documenting diagnoses, psychosocial histories, key clinical findings, and recommendations.
• Facilitate the hiring and training of new staff as needed.
• Evaluate each team member according to performance evaluation guidelines.

• Master’s degree in Psychology, Sociology, Social Work, or related field – Preferred
• Must have or obtain a valid Driver’s License within two (2) weeks of employment
• Must have access to a personal vehicle for occasional transport of clients.
• Proficient in Microsoft Office applications

• Must be able to establish effective relationships and demonstrate exceptional customer service skills via telephone, email, and in-person interactions.
• Must be able to follow direction and accept supervision.
• Must have excellent knowledge of community resources and the ability to engage community partners effectively in the treatment of youth.
• Willingness to lead by example and reflect on and further develop leadership qualities.

• ADA Consideration - Sedentary work:
  Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: adv…