Supervisor Patient Accounts

Employer Industry: Healthcare Services

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and customer service
• Work with a reputable faith-based, nonprofit health system
• Full-time position with a focus on work-life balance

• Supervise the daily operations of a designated Patient Accounts team to ensure productivity, accuracy, and timely completion of work
• Provide leadership, coaching, and support to Patient Accounting staff while fostering a positive, service-oriented team environment
• Partner with the Patient Accounts Manager to implement departmental goals, priorities, and performance standards
• Monitor accounts receivable performance and ensure effective management of outstanding balances
• Promote high standards of customer service when interacting with patients, internal departments, and external stakeholders

• Minimum of 3 years of experience with hospital or physician revenue cycle experience, including claims, follow-up, denials, payment variance, or payment posting
• Experience in team leadership roles may be substituted in lieu of an Associate's Degree
• Associate Degree preferred
• Strong understanding of revenue cycle best practices and regulatory requirements
• Exceptional communication and interpersonal skills

• Experience in training, mentoring, and performance development of team members
• Proven ability to foster a positive team environment and culture of accountability
• Familiarity with healthcare compliance and organizational policies

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