Program Director - MO West

Position Summary

The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, keep department heads informed of staffing, compliance, and operational concerns, and plan and co‑chair monthly staff meetings, ensuring that agendas are coordinated and documentation is filed.

The Program Director ensures the consistent application of policies and procedures, monitors Care Team Managers' workload, reviews incident reports for timely submission to regulatory agencies, communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.

Additionally, they ensure accurate time‑and‑attendance reporting, manage staffing needs, oversee new employee orientation and training compliance, address personnel issues with HR, Compliance, and Executive Leadership, provide feedback on performance reviews, and manage the DSP leveling program.

The Program Director ensures individual protection, personal care, and participation in skill‑building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

• Bachelor’s degree in human services preferred
• Minimum of two (2) years’ experience in management or supervisory roles in a residential care environment
• Effective oral and written communication skills
• Strong computer skills and ability to use office equipment including any BSLS systems
• Attention to detail and ability to multitask
• Must possess a valid driver’s license
• Proficient in reading and writing the English language
• Approved by state, federal and government entities to work within BSLS programs

• Must be able to move about the Beacon location or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder height. Employees must be able to remain in a stationary position 50% of the time.
• Ability to lift and carry objects up to 50 pounds for short distances (5‑10 feet) daily.
• The employee will climb approximately 8‑12 stairs 8‑10 times per day.
• Operate a computer and other office productivity machinery, access, input, and retrieve information, and use the IT systems as noted above.
• Prepare meals requiring use of an oven, stove, or microwave that may require overhead reaching.
• Complete laundry services including sorting, washing/drying, and folding; may be required to carry loads of laundry up and down approximately 8‑12 stairs.
• Grocery shopping that includes driving to the grocery store daily, carrying full grocery bags up and down stairs (approximately 8‑12), and reaching/stooping to put away groceries.
• Perform cleaning activities, including mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
• Provide personal care to individuals served, transferring individuals from bed to chair, chair to stand, sit to stand that requires the strength to assist lifting up to a 250‑pound individual.
• Constantly communicate and exchange information with team members.
• Vision: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus to compare and distinguish administrative data and figures.
• Hearing: ability to perceive the nature of sounds at a normal speaking level with or without correction; ability to receive detailed information through oral communication.
• Dexterity: hand and fine finger movements for medication distribution and handling objects.
• Proficiency in speaking, reading, and writing the English language is required.
• Ability to effectively perform verbal and physical interventions recommended by the Crisis Intervention System.

• This is a full‑time on‑site position requiring regular rotation between Beacon locations within the assigned caseload.
• Work may involve treatment of non‑cooperative individuals with psychosocial problems and/or chronic and acute health problems in typical home or community settings.
• Potential…