Dutch-Speaking Technical Support Agent – Entry Level; Greece

Location:

Remote from Greece (relocation required)

Employment Type:

Full-time

Languages

Required:

Dutch (fluent), English (working proficiency)

Department:
Technical Support

Our client is seeking Dutch-speaking Technical Support Agents to join its support operations team. This is an entry-level position designed for candidates who are interested in building a career in technical support and customer service.

Relocation to Greece is required prior to employment. A relocation support package is provided.

• Provide first-level technical assistance in Dutch via phone, email, or digital support channels
• Troubleshoot basic hardware, software, or connectivity issues following established procedures
• Guide customers step-by-step through problem resolution processes
• Document cases, actions taken, and solutions in internal ticketing systems
• Escalate unresolved or complex technical issues to second-level support teams
• Ensure compliance with service standards and quality guidelines

• Fluent written and spoken Dutch
• Good command of English (level B2)
• Basic understanding of IT concepts (e.g., operating systems, networks, devices)
• Strong analytical and problem-solving skills
• Good communication skills and ability to explain technical information clearly
• Basic computer literacy and ability to navigate multiple systems
• Willingness to relocate and reside in Greece

• Full-time employment contract
• Paid training and onboarding program
• Relocation support package
• Benefits in accordance with local labor legislation

All qualified candidates will be considered based on job-related qualifications and requirements.