Enterprise Resources Planning Business Analyst

ABOUT CAMBRIDGE AIR SOLUTIONS

Across 60 years as a U.S. based manufacturer and family-owned business, Cambridge Air Solutions ("CAS") has successfully installed over 41,000 HVAC systems and remains committed to saving energy and operating costs by creating better indoor environments through improved indoor air quality in manufacturing and warehousing facilities. Cambridge’s design, manufacturing, and testing processes ensure that each HVAC system is certified safe with unsurpassed product quality.

For more info about Cambridge Air Solutions and our mission to enrich every life we touch, check us out online at

Reporting to the Director of IT Solutions
, this role will partner cross functionally across our organization to help identify ERP system needs and challenges and to translate them into actionable system solutions. You will explore what is possible within our Epicor ERP system, ensuring alignment between business goals and system capabilities while supporting effective decision-making, user adoption, business continuity and continuous improvement.

• LEAD CROSS-FUNCTIONAL PROJECTS & DRIVE AGILE DELIVERY– Serve as a Scrum Master on cross-functional ERP initiatives, leading teams through agile methodologies to deliver high-impact business solutions. Facilitate sprint planning, stand-ups, and retrospectives while ensuring alignment across stakeholders, timelines, and deliverables. Act as a connector across business and technical teams to drive clarity, accountability, and continuous improvement throughout the project lifecycle.
• SUPPORT ERP CONFIGURATION & IMPLEMENTATION– Leverage functional and technical skills to yield successful end-to-end configuration and implementation of Epicor across multiple functional areas. Lead client teams through business process mapping to determine requirements and configurations. Proactively document processes, engage 3rd party technical support when needed, recommend solutions and gain clarity on all IT deliverables.
• MANAGE USER SUPPORT & SYSTEM UTILIZATION– Serve as a trusted resource for troubleshooting, system navigation, and continuous improvement opportunities based on user needs and feedback. Provide thoughtful recommendations to enhance user understanding and confidence in ERP systems, supporting adoption through guidance, documentation and support.
• BUILD STRONG INTERNAL AND EXTERNAL RELATIONSHIPS– Partner with internal team members alongside 3rd party vendors and consultants to deliver innovative and efficient solutions to a wide range of IT challenges and business opportunities. Create collaborative partnerships to ensure accountability. Model a positive IT client‑centric service mentality alongside the delivery of value‑added IT solutions on time and within budget. Track progress toward milestones throughout the lifecycle of a project.

• You have gained 3-5+ years of experience identifying system requirements through collaboration with key business partners. Ideal candidates have 2-3+ years of experience with ERP systems and bring proven experience working within a manufacturing setting and/or with clients in the manufacturing industry.
• You bring experience working in Agile environments, with a strong preference for Scrum experience. Comfortable serving as a Scrum Master, facilitating ceremonies, and leading cross‑functional teams to deliver solutions effectively.
• You bring demonstrated success in analyzing business processes, identifying system needs, and collaborating with a variety of stakeholders to determine key requirements, to facilitate process mapping and to track project milestones and deliverable solutions.
• You enjoy building relationships and collaborating with others to drive efficiency and continuous improvement throughout an organization.
• You are well‑versed in proactively communicating with internal team members and engaging external partners during the project lifecycle. You have learned to influence best practices and facilitate change in a cross‑functional environment through active listening, effective communication, and collaboration.
• You enjoy creative solutions and…