Business Analyst

Our client, a leading telecommunications company, is seeking a proactive and detail-oriented Business Analyst to support ERP operations within the Finance division. This role is key in driving process engineering, documentation, and stakeholder collaboration for a new application that integrates with SAP and supports field supply chain operations.

Job Responsibilities:

• Collaborate with stakeholders in Supply Chain and Field Operations to gather and document business requirements
• Support development and implementation of an application that tracks inventory usage within SAP
• Analyze current inventory and supply chain processes to identify opportunities for improvement and automation
• Create detailed documentation including workflows, process maps, and SOPs
• Act as a liaison between business users and IT/development teams to ensure clarity and alignment
• Track and report system issues, enhancement requests, and user feedback
• Help manage project timelines and follow up with stakeholders to ensure timely completion of tasks
• Ensure all documentation is complete, accurate, and audit-ready

• 2–5 years of experience as a Business Analyst or in a similar role
• Experience working with IT teams and ability to understand technical workflows and language
• Strong process engineering and documentation skills
• Excellent communication and stakeholder engagement abilities
• Highly organized with strong time and task management skills
• Ability to manage shifting priorities and maintain project momentum

• Experience with SAP (including S/4
  
  HANA) – not required to be an expert
• Background in supply chain, field operations, or construction industries
• Familiarity with inventory management systems and ERP integrations

[Optional – specify if relevant certifications like CBAP, PMP, or SAP certifications are preferred]

Education:

Bachelor’s degree in business, Supply Chain, Information Systems, or related field

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