Systems Administrator I or II

Independence Municipal Commons, 20201 E Jackson Drive, Independence, Missouri, United States of America

Posted Tuesday, June 16, 2026 at 6:00 AM

The City of Independence is seeking highly motivated, solution-oriented individuals to join the Technology Services Department GIS and Applications Team. As a member of the Technology Services team, the Systems Administrator I/II will be part of a culture of innovation, initiative, and collaboration. Using the City’s Strategic Plan as a guiding principle, this position will have the opportunity to showcase expertise and ingenuity.

This position works as part of a team to install, maintain, and troubleshoot the Geographic Information Systems (GIS) and related elements in a skilled and professional manner. The Systems Administrator I/II will play an active role in the development of infrastructure strategy, architecture, service delivery standards and best practices as well as serve as a subject matter expert for the GIS systems.

• Install, configure, maintain and upgrade ESRI ArcGIS Enterprise, ArcGIS Online, and other ESRI applications.
• Manage users, groups, and security settings for ESRI applications.
• Manage project timelines, budgets, and resources to ensure successful project completion within established constraints.
• Work with GIS team to develop and implement GIS workflows and best practices using ESRI applications.
• Develop and maintain documentation related to ESRI application administration, including system architecture diagrams, installation instructions and standard operating procedures.
• Provide technical support to users and troubleshoot application issues.
• Monitor and manage server performance to ensure optimal application performance.
• Stay current with the latest ESRI technology updates, trends, and best practices.
• Assist in designing, upgrading, and troubleshooting IT systems.
• Assist in providing specifications for various technology systems’ architecture.
• Responsible for monitoring IT hardware operations to ensure proper configurations.
• Prepare for and implement enhancements and upgrades to GIS and IT systems.
• Advise network users of hardware requirements, configurations, and limitations.
• Evaluate and report on new technologies to enhance capabilities of the network.

• Proficiency in ESRI ArcGIS Server and ArcGIS Online administration and configuration.
• Knowledge of ArcGIS Enterprise and related applications such as Portal for ArcGIS, Arc Pro and ESRI Fieldmaps.
• Understanding of GIS data management, analysis, and visualization.
• Familiarity with GIS web services and APIs such as REST and SOAP.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Familiarity with IT infrastructure and network concepts.
• Enterprise software administration.
• Azure Administration and integrations.
• Role‑Based Access Controls (RBAC).
• Knowledge of prioritization and time‑management techniques.
• Ability to research, define, and validate a variety of information and statistical data and materials.
• Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.

Bachelor’s degree from an accredited college or university in an applicable area of study preferred and a minimum of five (5) years’ professional experience with applicable technologies; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. ESRI Technical Certification preferred. Applicable vendor‑specific or similar certification preferred.

A valid driver’s license is required. Must complete required NIMS level training within the first six months of hire.

Sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

Remote work with possibility for on‑site as needed to facilitate effective customer service.