IT Helpdesk Supervisor: Lead Service Delivery & Support
Job in
Independence, Jackson County, Missouri, 64053, USA
Listed on 2026-08-04
Listing for:
Independence
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
The City of Independence is seeking an Information Technology Supervisor – Helpdesk to lead the in-house and contracted support teams, ensuring timely and effective user assistance.
This hands-on leadership role covers staff supervision, incident management, service delivery, and collaboration across networking, systems, cybersecurity, and application support.
Candidates should have a four-year degree and five years of progressive IT support experience, including supervisory duties.
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