System Administrator - Public Safety

Independence Justice Center, 17221 E 23rd St S, Independence, Missouri, United States of America

Posted Tuesday, September 1, 2026 at 6:00 AM

The City of Independence is seeking highly motivated, solution ‑ oriented individuals to join the Technology Services Department. As a member of the Technology Services team, the Systems Administrator I will be part of a culture of innovation, initiative, and collaboration. Guided by the City’s Strategic Plan, this position provides opportunities to showcase technical expertise and ingenuity. This role works as part of a team to install, maintain, and troubleshoot technology systems that support public safety operations for the Police Department.

The Systems Administrator I will contribute to developing service delivery standards and best practices, and will serve as a subject matter expert for the City’s public safety technology systems.

• Assist in support and troubleshooting of computer hardware, software, telephones, and networks
• Assist in designing, upgrading, and troubleshooting IT systems
• Assist in providing specifications for various technology systems’ architecture
• Responsible for monitoring IT hardware operations to ensure proper configurations
• Prepare for and implement enhancements and upgrades to IT systems
• Advise network users of hardware requirements, configurations, and limitations
• Evaluates and reports on new technologies to enhance capabilities of the network

Knowledge, Skills & Abilities

• Personal computers, printers, scanners, computer software applications, local area networks, cell phones and business telephone operations
• Network Routing and Switching fundamentals such as vlan, spanning tree, trunking, IP addressing/subnetting, etc.
• Networking and ethernet standards, copper and fiber design and installations
• Wireless infrastructure design and management
• vmWare Virtual Server Management
• Active Directory Domain Services including Domain Controllers, DHCP, DNS, Group policy
• Role-Based Access Controls (RBAC)
• Multi-Factor Authentication (MFA) principles
• Network Security fundamentals including perimeter, endpoint, server, mobile, and cloud
• PBX and Cloud telephony (UCaaS)
• Effective prioritization and time management techniques
• Ability to effectively deliver clear, detailed, and correct verbal and written communication predicting questions and concerns, understanding opposing ideas, concepts, and options.
• Ability to research, define, and validate a variety of information and statistical data and materials.
• Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.

Minimum Qualifications: Bachelor’s degree from an accredited college or university in an applicable area of study and a minimum of four (4) years’ progressively responsible experience performing the above and related duties; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A valid driver’s license is required.

Must complete required NIMS level training within the first six months of hire.

Physical Demands : Frequently required to walk, sit, and kneel, use hands to finger, handle or feel, reach with hands and arms, climb or balance, talk or hear, and occasionally lift and/or move up to approx. 10 lbs.

Drug testing

In addition to the application, testing and/or examinations may be required for further consideration on this position.

Due to the 24/7 nature of IT systems, this role is up to 100% on-site work. This position will also participate in an on-call rotation for emergency issues outside of business hours.

The City of Independence is an Equal Opportunity Employer, and it is our policy to provide equal opportunity to all…