Operations Manager

Job Description

The Operations Manager is a key executive leadership position responsible for overseeing all day-to-day operations of the company. This role will drive operational excellence across both our direct industrial/commercial division and our subcontracting division
. The OM will ensure efficient project execution, strong financial performance, high safety standards, and scalable growth while maintaining the highest levels of quality and customer satisfaction.

The ideal candidate is a hands-on, strategic leader with deep experience in the electrical contracting industry who can balance the unique demands of working directly with owners versus delivering work through General Contractors.

• Oversee all field operations, project management, estimating, and service departments for both direct-to-customer and subcontracted work.
• Ensure consistent on-time, on-budget, and high-quality project delivery across all project types.
• Standardize processes and best practices while allowing flexibility for the different requirements of direct clients vs. General Contractors.
• Drive continuous improvement in productivity, labor efficiency, and resource utilization.
• Ability and willingness to integrate other companies through acquisition

• Provide executive oversight on major projects, risk management, and issue resolution.
• Partner with Project Managers and Superintendents to maintain strong relationships with both end customers and General Contractors.
• Monitor project financial performance (budget vs. actual, change orders, profitability) and implement corrective actions when needed.

• Work closely with the President, General Manager, and other management to develop and manage the annual operating budget and operational KPIs.
• Optimize cost control, labor margins, material procurement, and equipment utilization.
• Identify opportunities to improve gross margins in both the direct and subcontracting segments.

• Champion a zero-incident safety culture and ensure full compliance with OSHA, NFPA 70E, and all applicable regulations.
• Maintain and continuously improve the company’s safety program, training, and accountability systems.
• Uphold rigorous quality standards and customer satisfaction metrics.

• Build, mentor, and lead a high-performing operations team (Project Managers, Superintendents, Foremen, Buyers, ect).
• Foster a positive, accountable, and collaborative company culture.
• Support recruitment, training, and career development of field and office personnel.

• Collaborate with the President, General Manager, and other management on strategic planning and business development initiatives.
• Evaluate and recommend opportunities for expansion, new service offerings, or geographic growth.
• Support preconstruction efforts and client/GC relationship management at the executive level.

• Oversee relationships with major suppliers, manufacturers, and specialty subcontractors.
• Negotiate key vendor agreements to secure favorable pricing and terms.

Required:

• 7+ years of progressive leadership experience in the electrical contracting industry
  .
• Proven track record as an Operations Manager, General Manager, or COO in a similar electrical contractor environment.
• Deep understanding of both direct-to-customer industrial/commercial work and subcontracting under General Contractors
  .
• Strong financial acumen with experience managing P&L responsibility and improving project margins.
• Excellent leadership, communication, and relationship-building skills.
• Bachelor’s degree in construction management, Electrical Engineering, Business, or related field (preferred).
• Current Master Electrician license or equivalent technical credentials required.

Preferred:

• Experience scaling operations in a growing electrical contracting company.
• Demonstrated success in improving operational efficiency, safety performance, and customer satisfaction.
• Familiarity with constructio