Internal Audit Analyst

Evaluate processes, transactions, records, metrics, systems, and technology to identify and minimize risk, ensure compliance, and improve operational and control effectiveness
Determine or validate accuracy, consistency, and compliance of component and end-to-end transaction processing using production or test environment simulations, sampling, automated data reviews and analysis, and other methods
Participate in external audits or assessments, including tracking and monitoring requests and gathering responses
Investigate and quantify impact and risk associated with problems, exceptions, inconsistencies, and improvement opportunities identified in internal audit
Document and report results of internal and external quality reports, assessments, audits, and remediation verification
Document and report problems, exceptions, or improvement opportunities to other departments
Maintain documents and records according to corporate record retention policies, audit best practices, and departmental standards
Participate in evaluating and improving audit criteria and procedures, documentation, manuals, and records
Assist in tracking and reporting departmental dashboard elements
Perform other related assigned duties as necessary

• Associate’s degree, technical, vocational, or business school and two years of experience in customer service, dental claims processing, or quality control
• Will accept any suitable combination of education, training, or experience
• Previous experience using audit software and sampling, investigation, or auditing techniques preferred
• Knowledge of word processing and spreadsheet applications
• Strong verbal and written communication skills
• Strong analytical skills
• Strong organization skills
• Ability to work independently and as part of a team
• Ability to resolve problems using independent judgment

Demonstrates expertise in evaluating processes and transactions to ensure compliance and improve operational effectiveness, with strong analytical and organizational skills to support audit and quality control functions.

• Audit Software Proficiency
• Quality Control Experience
• Analytical Skills
• Verbal And Written Communication
• Organizational Skills

• Transaction Processing
• Data Analysis
• Risk Assessment
• Compliance Evaluation
• Audit Documentation

• Problem Solving
• Team Collaboration
• Independent Judgment

• Customer Service
• Dental Claims Processing
• Quality Control
• Internal Audit
• External Audit

• Word Processing Applications
• Spreadsheet Applications