Occupancy Specialist

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

POAH Communities is currently seeking a qualified individual to serve as an Occupancy Specialist. The Occupancy Specialist will assist with property management tasks, including HUD Section 8 and LIHTC certifications. Hawthorne Place Apartments, the largest affordable housing community in Missouri, comprises 128 buildings and 745 apartments that are home to over 2,000 residents. Hawthorne Place offers much needed stability and rental subsidies to many families whose collective households have hundreds of children.

• Oversee regulatory requirements of each property’s funding sources.
• Manage administrative tasks such as collecting rents, processing move‑ins / move‑outs in the Yardi System.
• Assure all vendors follow company policy and that they are complying with Federal, State and Local guidelines.
• Comply with work orders through the Yardi software system at each site.
• Demonstrate knowledge, skills and ability necessary to understand the tasks and processes associated with the public housing occupancy cycle.
• Implement procedures including maintaining waitlists, evaluating eligibility and income, calculating rents and utility allowances.
• Facilitate residents’ interviewing and screening process.
• Understand the lease and grievance procedures.

• 2 years’ experience in property management
• Knowledge of HUD rules and regulations
• Knowledge of Low Income Housing Tax Credit regulations
• Self‑motivated individual with ability to work independently
• Strong customer service and communication skills
• Strong problem‑solving skills
• Accurate and detail‑oriented
• Enthusiasm and desire to join a management team dedicated to transforming communities and providing affordable, quality housing.
• Experience with YARDI software
• Bilingual in Spanish (not required)

• Health & Wellness:
  Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting;
  Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave;
  Bereavement;
  Jury Duty;
  Voting
• Incentives:
  
  Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at

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