Assistant Store Manager

Assist Store Manager – Speedy Cash – Kansas City, MO

As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands‑on experience running a store. You’ll develop your leadership skills by driving account management, customer outreach, and risk management. It’s performance‑driven, people‑first, and packed with growth potential.

Compensation

The hourly wage for the position is $16.50 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks

• Paid on‑the‑job training and a comprehensive new hire program.
• Access to a robust learning management system with e‑learning modules.
• Cross‑brand training enabling opportunities across our eleven brands.
• Enrollment in a key holder program designed to enhance leadership potential for promotion.
• Performance‑based career advancement.
• Educational reimbursement program.
• Multiple coverage options for medical insurance, including telemedicine and HSA/FSA.
• Traditional 401(k) and Roth 401(k) Retirement plans with generous company match.
• Company‑Sponsored Life and AD&D Insurance.
• Voluntary benefits: dental, vision, short‑term disability, life insurance, and more.
• Free access to mental health resources, life coaching, and Employee Assistance Program.
• Discount Marketplace with exclusive discounts from retailers.
• Paid time off that grows with tenure, starting with 12 days in the first year.
• Business casual dress code that includes jeans and sneakers.

* Benefits are subject to change and may vary by location. Please consult benefit documents for details and eligibility.

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate and process loan/pawn applications, check cashing transactions, and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls, while maintaining customer service focus.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives to ensure quality standards and safety procedures.
• Perform duties outside the office, including on‑site vehicle appraisals, store errands, and external marketing.
• Meet performance standards through partnerships, referrals, and hosting community events.
• Maintain office security protocols, manage vault and cash drawer opening/closing procedures.
• Ensure compliance with company policies, local, state, and federal laws; conduct audits and compile financial data.
• Maintain store appearance and cleanliness, scheduling maintenance services.
• Work efficiently in a fast‑paced environment, handling multiple tasks.
• Conduct additional tasks as directed by leadership.
• Maintain full‑time work schedule, including weekends; minimum 40 hours per week.

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required; results considered in accordance with applicable law.
• Ability to meet physical demands: standing 90% of the time, moving up to 25 pounds, operating mechanical controls.

• Management experience in retail, convenience store, grocery, finance, service, or related industries.
• Experience in check cashing, document verification, money order processing.
• Bilingual (English/Spanish) is a plus and may be required at certain locations.
• Valid driver’s license, auto insurance, and personal vehicle; mileage compensated.

We are honored to be recognized as a Military Friendly Employer, Military Friendly Spouse Employer for four consecutive years, and a Top…