Store-in-Store Manager

Job Overview

This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency.

The work directly impacts customer experiences and contributes to the overall success of retail partnerships.

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store‑in‑store partner leadership and sales teams to drive customer outcomes.
• Also responsible for other duties/projects as assigned by business management as needed.

• High School Diploma/GED (Required).
• 2‑4 years management experience in retail sales (Preferred).
• 2‑4 years sales & sales management experience (Preferred).

• At least 18 years of age.
• Legally authorized to work in the United States.

Travel Required:

No

DOT Regulated Position:
No

Safety Sensitive Position:
No

Total Target Cash Pay Range: $62,400 - $112,600, inclusive of target incentives. Base Pay Range: $46,800 - $84,450. The pay range above is the general base pay range for a successful candidate in this role. The actual starting pay will vary within this range based on work location, qualifications, and experience.

T‑Mobile employees in regular, non‑temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits include medical, dental and vision insurance; a flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off and up to 12 paid holidays (about 4 weeks for full‑time employees and about 2.5 weeks for part‑time employees annually);

paid parental and family leave; family building benefits; backup care; enhanced family support; childcare subsidy; tuition assistance; college coaching; short‑ and long‑term disability; voluntary AD&D coverage; voluntary accident coverage; voluntary life insurance; voluntary disability insurance; voluntary long‑term care insurance. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and access to commuter and transit programs. To learn about benefits, visit

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, presence of any physical or mental disability, or any other protected characteristic. Discrimination, retaliation or harassment based on any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Applicants with disabilities who need reasonable accommodation at any point must email Applic or call  This contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.