Shoe Specialist

Summary

As a Shoe Specialist at Harry Rosen, you will lead the shoe department and develop a clientele that recognizes their key role in delivering a superior service experience. You will be responsible for promoting the footwear collection and achieving sales goals within the department.

• Lead by example and focus on achieving sales goals within the shoe department.
• Promote the footwear collection and reinforce different lifestyle components.
• Engage in personal sales and holistic selling in-store, building relationships with customers.
• Deliver product knowledge training to Advisors and develop brand image.
• Communicate with buying and visual teams to ensure product inventory and brand spirit are represented.
• Participate in and coordinate Trunk Shows.
• Inspire repeat exceptional customer experiences both online and in-store through consistent training.
• Focus on team building to achieve financial goals.

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in footwear or store/department leadership is preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Interest in technology and using tech innovations to support retail customer service.
• Ability to work effectively as part of a team.