Enterprise Account Executive - Managed Solutions, Business

Job Summary

Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid‑market and enterprise, multi‑location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones.

Has in‑depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities.

• Develop the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating local partnerships and organizational affiliations.
• Actively research and generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Actively seek ways to promote and position the Comcast brand within territory.
• Build relationships and drive alignment and regular communication between key GTM partners.
• Create and deliver face‑to‑face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
• Sell with goals of exceeding departmental financial and unit targets.
• Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Retain customer base by delivering on the Comcast credo, ensuring a superior customer experience and maintaining and building customer relationships to drive retention.
• Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through a strong customer‑service orientation with excellent follow‑up skills.
• Maintain accurate and quality sales records and prepare sales and activity reports as required.
• Attend out‑of‑the‑office meetings with customers on a regular basis and demonstrate excellent verbal and written skills including presenting, persuading, and negotiating.
• Demonstrate knowledge of Network Design, SDWAN, Network Security, MAN technologies & designs including WDM, Ethernet, Internet Technologies, Voice Network Technologies (including VoIP), Data Networking Technologies, networking protocols (layers 1–3), customer premise equipment, cybersecurity, business continuity / disaster recovery concepts.
• Display independent judgment and discretion in matters of significance; maintain regular, punctual attendance; work nights and weekends and a variable schedule as necessary.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff—be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team—make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System—by joining huddles, making call‑backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

• Customer Experience (CX)
• Sales
• Direct Selling

Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

5–7 Years.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.