Key Customer Manager

Key Customer Manager

Location:

Chesterfield, MO. Hybrid – in office Tuesday through Thursday. Travel: approximately 40%.

Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families today and for generations to come. We are actively seeking a Key Customer Manager to join our growing organization and help us Nurture What You Love!

• Build and maintain strong, consultative relationships with key stakeholders at TSC, serving as a trusted partner and brand ambassador for CPB.
• Develop and execute strategic sales plans that identify growth opportunities and expand CPB’s presence within TSC.
• Drive achievement of annual revenue goals across assigned product categories and account portfolios.
• Collaborate closely with internal teams—Marketing, Customer Service, Supply Chain, and Business Development—to ensure alignment and support for account initiatives.
• Develop and deliver go‑to‑market plans that align stakeholders and demonstrate strong business acumen.
• Monitor and analyze account performance using syndicated data and internal reporting tools.
• Plan, deploy, and manage trade and promotional resources to deliver measurable results and strong ROI.

• Effectively communicate in English, both verbally and in writing.
• Bachelor’s degree in Sales, Management, Business, or related field; or equivalent combination of education and experience.
• 3–5 years of progressive sales experience within Animal Health, Pet, CPG, or related industries.
• Deep understanding of TSC’s retail environment, shopper behavior, category trends, and competitive dynamics.
• Experience partnering with marketing teams on digital marketing initiatives, including e‑commerce optimization, digital shelf management, and retailer‑specific advertising programs.
• Proficiency with syndicated data platforms (Nielsen, IRI/Circana) and the ability to translate insights into action.
• High proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).

• A growing team making a difference in the lives of pets and pet families.
• Great work/life balance with PTO, paid holidays and more.
• Medical, dental, vision and an employee assistance program.
• 401(k) with company match.
• Casual work environment with a focus on teamwork.
• Paid parental leave.
• Opportunity to enroll in voluntary pet insurance and access to free 24/7 veterinary tele health line.

This description is representative only and is not exhaustive of the tasks this position may be required to perform.