Pre-Sales Screener Representative - Hazelwood

Car Shield is seeking talent to join its growing Pre‑Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, a solid work ethic, and be motivated by goals and bonus potential.

• Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
• Maintaining a consistently positive attitude and a customer‑first approach to deliver an exceptional customer experience.
• Maintaining current knowledge of products and services offered.
• Other tasks as assigned.

• Pay Rate: $17 per hour, plus performance bonus (average $20 per hour).
• Group Insurance (Medical, Dental, Vision, Life, etc.).
• 401(k) with Employer Matching.
• Paid Time Off after 6 months.
• Discounted Car Shield policies.
• Discounted tuition at Lindenwood University.
• Professional development opportunities.
• Basketball and other recreation available on‑site.
• Fitness facilities, with the option to take classes led by an on‑staff personal trainer (ers headquarters).
• Additional benefits available.

• Ability to work fully on site.
• Strong attention to detail and the ability to follow directions.
• Ability to present oneself well over the phone.
• Excellent customer service skills.
• Strong communication skills.
• Highly coachable.
• Ability to effectively multi‑task.
• Willingness to work 1–2 Saturdays per month.
• Experience in a call center a plus (training will be provided).
• Basic computer and typing skills.
• Bilingual in English/Spanish a plus.