Security Account Manager

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

$79,567.50 / Year | Full-Time

Security Operations Leadership Opportunity

Ready to take your security leadership career to the next level?
Allied Universal is hiring an Account Manager in Independence, Missouri
, offering a competitive salary of $79,567.50 per year
.

This is an opportunity to lead a security operation, develop a strong team, and build a trusted partnership with the client
. You’ll have ownership of day-to-day operations while ensuring your team delivers the safety, professionalism, and service Allied Universal is known for.

• People: Hire, coach, develop, and manage security officers and supervisors
• Operations: Oversee scheduling, payroll, training, compliance, and daily site performance
• Client Partnership: Serve as a key point of contact and ensure exceptional service
• Performance: Use technology and data to improve staffing and control overtime
• Security: Lead the response to incidents, emergencies, and operational challenges

• $79,567.50 annual salary
• High-impact leadership position
• Opportunity to develop and lead your own team
• Career growth with a global leader in security services

If you’re a strong leader who enjoys developing people, solving problems, and taking ownership of an operation, this could be your next career move.

RESPONSIBILITIES:

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in Business Administration or a…