Security Account Manager

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

** Account Manager - Independence, MO*
* **$79,567.50 / Year | Full-Time*
* ** Security Operations Leadership Opportunity*
* Ready to take your security leadership career to the next level?  
** Allied Universal is hiring an Account Manager in Independence, Missouri** , offering a competitive salary of  **$79,567.50 per year** .

This is an opportunity to  
** lead a security operation, develop a strong team, and build a trusted partnership with the client** . You'll have ownership of day-to-day operations while ensuring your team delivers the safety, professionalism, and service Allied Universal is known for.

** What You'll Lead*
* +  
** People:
** Hire, coach, develop, and manage security officers and supervisors

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** Operations:
** Oversee scheduling, payroll, training, compliance, and daily site performance

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** Client Partnership:
** Serve as a key point of contact and ensure exceptional service

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** Performance:
** Use technology and data to improve staffing and control overtime

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** Security:
** Lead the response to incidents, emergencies, and operational challenges

** Why Join Allied Universal?*
* +  **$79,567.50 annual salary*
* + High-impact leadership position

+ Opportunity to develop and lead your own team

+ Career growth with a global leader in security services

** If you're a strong leader who enjoys developing people, solving problems, and taking ownership of an operation, this could be your next career move.*
* ** RESPONSIBILITIES:*
* +  
** Manage scheduling:
** Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime

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** Lead and Develop Security Teams:
** Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations

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** Enhance Client Relationships:
** Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property

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** Handle Security Incidents and Emergencies:
** Respond to escalated issues professionally, coordinating with clients and internal teams

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** Direct Compliance and Security Operational Excellence:
** Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

** QUALIFICATIONS (MUST HAVE):*
* + High school diploma or equivalent

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

+ Valid driver's license if driving a company vehicle, or personal vehicle while conducting business

+ Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment

+ Experience in leading, developing, and retaining a dynamic team while building positive client relationships

+ Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination

+ Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner

+ Proficiency in web-based applications and computer systems, including Microsoft Office

+ Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence

+ Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing…