Bilingual Family Stability Coach

Bilingual Family Stability Coach Organization Overview:

Community Services League (CSL), founded in 1916, is one of the Kansas City region’s largest social service providers. Through its mission and vision of collaborating on strategies that foster community stability and individual wellbeing, CSL maintains and delivers a variety of innovative anti-poverty programs that help move our community forward. CSL’s programming offers a full suite of case management, supportive coaching, and direct wrap-around services to assist our neighbors in creating stability in their lives and households.

We assist individuals and families throughout the metro area, and, largely, our programming is in the areas of basic needs, family stability, workforce development, financial coaching, housing services, and community development.

Position Overview Our communities are full of families at varying degrees of stability. Stability (like poverty) is not a one issue situation. Usually, it is multi-issue (including housing, trauma, employment, transportation, and health). The issues influencing adult and family stability affect the children/students in a myriad of ways – including behaviors, attendance, and emotional wellness. A community and wrap-around approach is needed to truly help families.

The Bilingual Family Stability Coach is responsible for assisting both Spanish- and English- speaking families with school-age children who are at risk of housing disruption, to remain stably housed and the children stably enrolled in their neighborhood school. The Coach will also work with the Independence School District’s Family School Liaisons, Fort Osage School District and Blue Springs School District Social Workers, and other community partners to strengthen community and family engagement for family stability.

The Coach will work with neighbors to identify strengths and barriers, outline action steps and milestones, provide layered services along the way to help neighbors learn and practice new skills … all the while allowing the neighbor to remain in charge of their own progress. The Coach will also partner with the CSL team to ensure a wrap-around, integrated approach to family stability and financial upward mobility.

The Family Stability Coach will report to CSL’s Vice President of Family Stability. Most of the Spanish-speaking caseload may reside in western Independence, but families on your caseload can reside in all of Eastern Jackson County – ranging from all over Independence, to Buckner, Oak Grove, and Blue Springs. In addition, the Bilingual coach will need experience and knowledge of working in immigrant communities.

The coach will be expected to understand cultural competencies as it relates to people, poverty, varying backgrounds and experiences.

This position has multiple CSL locations, available for hire.

Responsibilities In the Bilingual Family Stability Coach role, you will provide the following services and oversight, plus any other duties as assigned by your supervisor. Main areas of responsibility include Client Assistance, Administration, and Community Outreach.

Client

Coaching:

Using a strengths’ based and trauma-informed coaching model, the Bilingual Family Stability Coach will partner with neighbors (clients) in identifying short and long-term goals. Most coaching occurs 1-on-1, with the occasional group coaching model.

Liaison with school staff and community partners to identify families with school-age children who are at risk of housing disruption.

Work with neighbors with unstable housing factors and/or at risk of losing their housing to stabilize their household situation.

Use and assess a variety of mental wellness tools, including resiliency and self-care with families.

Meet people where they are and understanding that stability may be a long-term, multi-tiered process and not a one-time event. An ongoing relationship with neighbors is an  prepared to share all that CSL offers, explaining the coaching and integrated models we operate from to  able to identify eligible candidates for the Family Stability Program and be able to establish good and quick rapport with referrals.

Attend required meetings…