Construction Operations Agent

Location: Independence, OH

About Redwood

At Redwood Living, Inc. ("Redwood"), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences.

We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you'll find more than a job - you'll find a place to grow, lead, and make a difference.

We live by eight core values that guide everything we do:

• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun

Position Overview:
Under the general direction of the Director of Construction Operations, the Construction Operations Agent will be responsible for creating, monitoring, and updating construction schedules; creating and maintaining construction budgets; calculating cost-to-complete for construction projects; maintaining accurate financial records and project cost data; and acting as an instrumental part of the continuous improvement initiatives of Redwood Construction Company (RCC). As such, you will be expected to act as a Redwood brand ambassador, promote our brand, and provide the best experience possible for the Redwood stakeholders with whom you interact.

Essential Duties & Responsibilities:

• Enter construction budgets into PMWeb (project management software) using the closing AIA workbook provided by Loan Operations.
• Understand and perform essential skills to create accurate takeoffs from Civil and Architectural plans.
• Create and update construction loan budgets using historical unit costs, regional and trade-specific forecast trends, and non-standard project details as applicable.
• Schedule and lead construction loan budget meetings based upon pipeline prioritization and communication with the Acquisitions Operations Manager and Director of Development Operations, ensuring all responsible parties are involved.
• Work directly with RCC department heads in creating loan closing construction schedules, to be submitted to Loan Operations.
• Create and maintain regional schedule templates using input from Directors of Construction and Neighborhood Superintendents.
• Create and load specific development and vertical construction schedules into PMWeb, coordinating with the Development Manager and Director of Construction for appropriate timing.
• Manage PMWeb for schedule accuracy, such project statuses, users, contacts, and task-level vendors.
• Monitor and fix PMWeb technical schedule issues, such as dependency or duration errors.
• Keep accurate records of schedule metrics for Neighborhood Superintendent Incentive Program.
• Analyze current scheduling data to find trends and bottlenecks in production.
• Alert Development, Construction, and Purchasing teams when scheduling roadblocks are identified.
• Complete accounting reallocations monthly for construction projects based upon draw cycles.
• Investigate and correct issues identified during the reallocation process.
• Monitor and enforce that reallocations are being entered properly into PMWeb by Development and Purchasing for each Trade Agreement, Purchase Order, and Change Order.
• Maintain budget request logs in PMWeb by ensuring that all drafts that are approved are deleted.
• Monitor spend during construction against budgeted amounts, identifying and correcting coding issues, and holding responsible parties accountable for overages.
• Calculate quarterly cost-to-complete for each project and collaborate with FP&A on balancing sources to fund overages.
• Monitor and code credit card charges for RCC Accounting Team.
• Take a Project Manager role in Construction Operations continuous improvement initiatives, as assigned by the Director of Construction Operations.
• Direct and coordinate work efforts of cross functional teams (i.e. Accounting, Procurement, Acquisitions, etc.), ensuring that work adheres to quality standards and is achieved by project deadlines.
• Provide back-office support to RCC team members for key administrative tasks.
• All other related duties, as assigned.

Required Skills:

• Respectfulness, trustworthiness, empathy, and leadership
• Strong analytical, problem solving and organizational skills.
• Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities
• The ability to work under pressure
• Excellent time management skills
• Strong communication skills and general…