Collections Specialist

Description

We are looking for an experienced Accounts Receivable/Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency. This is a direct hire position with standard business hours.

It is in office but can work remote one day per week after training. If this is a position that you are interested in, apply today!

Responsibilities:

- Manage and follow up on outstanding payments with business clients to ensure timely resolution.

- Handle challenging and intricate collections cases, employing effective negotiation strategies.

- Perform thorough cleanup of accounts receivable and collections records to streamline operations.

- Transition to softer collections efforts after addressing high-priority cases.

- Maintain accurate documentation and records of all collection activities.

- Utilize multiple systems to track and manage accounts and payments.

- Collaborate with internal departments to address billing discrepancies and resolve client concerns.

- Monitor aging accounts and develop strategies to minimize overdue balances.

- Provide regular updates and reports on collection progress to management.

- Ensure compliance with company policies and industry regulations during all collection activities.

They do offer a full benefits package; medical/dental/vision, 401K, life insurance, generous PTO, paid holidays, and more.

Requirements - Proven experience in commercial collections and accounts receivable management.

- Strong knowledge of credit and collection processes.

- Ability to handle complex and challenging collection cases effectively.

- Familiarity with billing and collection procedures.

- Proficiency in using multiple systems to manage accounts and payments.

- Excellent communication and negotiation skills.

- Strong attention to detail and organizational abilities.

- Ability to work collaboratively with internal teams and external clients.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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