Post Closing Specialist

Accurate Group is committed to affording equal employment opportunity to qualified individuals regardless of their race, gender, gender identity, color, sex, sexual orientation, national origin, religion, age, disability status, veteran status, or any other classification or characteristic protected by law.

Accurate Group is seeking a Post Closing Specialist to join its growing On-site team in Independence, Ohio. The Post Closing Specialist is responsible for effectively assisting in the document handling, shipping and recording after the real estate signing is completed. This position requires the Post Closing Specialist to follow protocol with steps to manage the process with regards to signing the documents and any items that need to be escalated, to be brought to management’s attention for resolution.

• Execute post-closing workflow, document handling and recording.
• Navigate within Res Ware, Archer, Outlook and other software systems to move process forward.
• Process emails and phone calls, moving information into the Res Ware and Archer Systems, for both order processing and customer service type events.
• Perform package review and sorting per company and client guidelines for errors and omissions that could result in the inability to fund, record, or issue policy.
• Write and speak professionally with lenders, notaries, attorneys, and borrowers.
• Handle confidential information. Keep information secure.
• Exercise critical thinking and problem-solving skills to work efficiently and minimize errors.
• Work independently and as a team player; working in a high volume and fast-paced environment is required. Be self-motivated and goal orients in your approach to the work.
• Maintain a positive and professional attitude when interacting with clients and co-workers.

• A High school diploma or general education degree (GED)
• Six months to one-year experience and/or training
• Eligible to be licensed in the title insurance pre-state requirements or currently applying to be licensed, if applicable for your state.
• Notary public or be bondable
• Ideal candidate has a strong customer service background with strong communication skills
• Problems solving skills, ability to multitask and work in a fast-paced environment is a must.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Experience in using Word, Excel, PowerPoint and Outlook.

Full‑time/Remote

$17.00 to $21.00 an hour

Monday – Friday (8‑hour shifts)

• 401K with employer matching
• Full medical, dental, vision, HSA, and life insurance
• Paid time off (PTO and Holiday pay)

Accurate Group provides technology‑driven appraisal management and title services to real estate finance providers nationwide. We combine exceptional service with innovative technology and our proprietary Accurate

Audit

TM compliance foundation to provide banks, credit unions, non‑bank lenders, loan services and capital markets firms with the best combination of speed, accuracy, regulatory compliance, and price. With Accurate Group, lenders and investment firms gain a strategic partner that can help them increase revenues, lower costs, get more accurate real estate portfolio valuations and improve compliance across all types of real‑estate loans, including mortgage originations, home equity, refinancing, default servicing and real‑estate portfolio valuations.

Accurate Group, LLC complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Amie Walker, Human Resource Generalist.

To learn more about Accurate Group, visit

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