Azure & Linux Enterprise Services Architect

Company Overview

For over 45 years, our client has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers' individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions.

Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the underpinning of these focused solutions.

We pride ourselves on providing exceptional Managed IT services to our clients. Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. Our client brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers' business environment and objectives before delivering actionable ideas to improve our customers' IT infrastructure and user experience.

This is an opportunity to join a fast-growing Managed Services Provider
. We are seeking a highly skilled and experienced Level 5 Azure & Linux Enterprise Services Architect to join our dynamic IT team. The ideal candidate will possess in-depth knowledge of Azure and Linux systems and demonstrate strong leadership and problem‑solving skills. This is a senior‑level position that requires extensive experience in designing, implementing, and maintaining complex compute environments.

This position is supported by a 24x7x365 team, but occasional evening and weekend work may be required to handle emergencies or perform system maintenance.

• Architecture & Managed Services Leadership
  • Define and own customer‑facing hybrid cloud architectures for Azure‑based managed services.
  • Design, standardize, and evolve multi‑tenant managed service platforms supporting multiple enterprise customers.
  • Ensure architectures align with contractual SLAs, SLOs, and support models.
  • Establish and enforce architecture, security, and operational standards across customer environments.
• Hands‑On Technical Leadership
  • Maintain hands‑on involvement with Azure and on‑prem Linux systems in production.
  • Lead troubleshooting and serve as the highest‑level escalation point for complex customer issues.
  • Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.
• Customer Engagement & Advisory
  • Act as a technical lead and trusted advisor for enterprise customers.
  • Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
  • Translate customer business requirements into secure, supportable cloud architectures.
  • Support presales and solution design
    , including architecture validation, scoping, and risk assessment.
  • Guide customers through cloud adoption, modernization, and hybrid integration strategies.
• Operations & Reliability
  • Provide architectural leadership for 24×7 managed service operations
    , including on‑call participation.
  • Lead major incident response efforts, including customer communication and post‑incident reviews.
  • Drive reliability, performance, and cost optimization improvements across customer platforms.
  • Ensure operational readiness for new customers and onboardings.
• Mentorship & Influence
  • Mentor senior engineers and architects within the MSP organization.
  • Influence technical strategy, tooling, and service offerings across the managed services portfolio.
  • Evaluate Azure services and open‑source technologies to improve customer outcomes.
• Problem‑Solving
  :
  Strong analytical and problem‑solving skills, with the ability to troubleshoot complex issues.
• Leadership
  :
  Demonstrated leadership abilities, including project management and team mentoring.
• Communication
  :
  Excellent communication skills, both written and…