Manager, Cloud Engineering

Overview

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow.

We hope you will trust your future with Keyfactor!

Title: Manager, Cloud Engineering

Location: United States;
Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)

Experience: Mid Level

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Manager, Cloud Engineering is accountable for team performance, delivery outcomes, and people leadership across one or more Cloud Engineering teams. This role provides technical leadership through direction, coaching, and oversight, ensuring cloud engineering work aligns with organizational priorities, architectural standards, and operational goals.

Applicants must reside in the United States. US Citizenship required.

Technical Leadership & Direction

• Sets technical priorities and direction for Cloud Engineering teams in alignment with architectural standards and business objectives
• Reviews and approves major technical decisions, designs, and tradeoffs
• Acts as an escalation point for high-impact technical and operational issues
• Ensures consistent application of engineering standards, security requirements, and best practices across the team(s)

Team Leadership & Performance Management

• Manages performance, development, and engagement of Cloud Engineers and Team Leads
• Sets clear expectations, goals, and accountability for team outcomes
• Supports career development, feedback cycles, and succession planning

Delivery Ownership & Planning

• Owns delivery commitments, timelines, and outcomes across assigned teams
• Prioritizes work based on business needs, risk, and capacity
• Manages dependencies, execution risks, and delivery tradeoffs
• Ensures effective execution of operational responsibilities, including incident response and remediation

Cross-Functional Leadership

• Partners with Product, Engineering, Security, and Compliance leaders to align priorities and execution
• Represents Cloud Engineering in planning, prioritization, and roadmap discussions
• Ensures cross-team initiatives are effectively coordinated and delivered

Compliance, Risk & Operational Accountability

• Accountable for compliance with security, regulatory, and operational standards (e.g., SOC2) across the team(s)
• Partners with Compliance and Security teams on audits, risk mitigation, and control implementation
• Ensures appropriate processes, controls, and evidence collection are in place

• High School Diploma or equivalent experience
• 5-7 years of experience in cloud engineering, with at least 2-3 years in a leadership role
• Excellent managerial and organizational skills, strong decision-making, and resource allocation
• Proficiency in team management, process improvement, and effective communication
• Ability to manage team performance, foster a collaborative environment, and support team development
• Ability to manage teams, ensure alignment with company goals, and drive performance improvements
• Demonstrated ability to influence, motivate, and mobilize team leaders and business partners
• Commitment to staying current with the latest cloud technologies, trends, and best practices
• In-depth understanding of departmental workflows and cross-functional processes
• Advanced data analysis and performance metrics
• Strategic planning and resource allocation

Salary will be commensurate with experience.

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Generous paid parental leave globally.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support…