Showroom Salesperson

Overview

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Hajoca attributes its success to a unique business philosophy and talented people. Hajoca is about the people who give us our advantage and who will guide us into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

Elements Bath, Kitchen & Home Studio by Welker-McKee Supply is one of those trade names and is looking for a Showroom Salesperson at their Independence, OH location.

Are you outgoing, knowledgeable, and service-oriented? Do you have a keen eye for kitchen and bath design? Do you have the determination needed to close sales and build lasting relationships? If so, we'd like you to join our team as a Showroom Salesperson
.

• Provide expert product selection assistance and design advice to our showroom customers.
• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.
• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
• Use sales reports and sales forecasting tools to meet or exceed established sales targets.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Keep showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• 1+ years' experience in customer service or sales, plumbing showroom sales preferred
• Knowledge of products sold in the showroom preferred

• Be knowledgeable of kitchen and bath design trends.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and to create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communications skills.
• Demonstrate a deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify opportunities to upsell or cross sell.
• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Be able to build influential relationships and trust with key vendor partners.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Be able to plan, organize, and multi-task.
• Be able to learn and operate the computer related systems used to process orders.
• Read, write, speak and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and…