Assistant Sales Manager

Assistant Sales Manager

At Millcraft, we’re more than a business, we’re a family. For over 100 years, we’ve proudly served the paper, packaging, and graphic arts industries, guided by our values of Family, Passion, Aspire, Responsible, and Deliver. We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference.

Come join us and be part of something truly special.

At Millcraft, we believe great leaders are developed through experience, relationships, curiosity, and a willingness to learn. The Assistant Sales Manager role is designed to help build the next generation of Millcraft sales leadership.

This role is for someone who loves selling, enjoys working with people, and wants to grow into a future Sales Manager role within Millcraft. You will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long‑term success.

• Learn the Millcraft sales leadership model by working alongside Sales Managers and sales leadership teams across multiple regions
• Travel throughout the Millcraft footprint to support ride‑along’s, customer visits, team development initiatives, and regional sales activities
• Build and maintain strong customer relationships through responsiveness, curiosity, problem solving, and consistent follow‑through
• Support Sales Managers in coaching and developing Account Managers by observing customer interactions, participating in pipeline discussions, and learning effective leadership practices
• Continue developing personal selling skills through prospecting, account management, diversification efforts, and new business development
• Carry and grow assigned sales accounts while learning how to manage profitable customer relationships
• Learn how to identify customer challenges and recommend products, services, and solutions that improve customer efficiency, profitability, and operational performance
• Develop an understanding of Millcraft’s sales strategies, market segments, supplier relationships, operational capabilities, and regional business dynamics
• Collaborate with Operations, Purchasing, Credit, Customer Support, and Segment Specialists to understand how cross‑functional teamwork supports customer success
• Support pipeline management, forecasting, CRM usage, and sales activity tracking to improve visibility and accountability
• Learn how to evaluate opportunities, prioritize business development efforts, and identify profitable growth opportunities
• Participate in coaching discussions, sales meetings, regional planning conversations, and leadership development activities
• Build strong relationships with suppliers, vendors, and internal teams while learning how strategic partnerships support business growth
• Demonstrate a willingness to learn different leadership styles, coaching approaches, customer strategies, and regional business nuances
• Continuously improve product knowledge, industry knowledge, communication skills, and leadership capabilities through training and hands‑on experience
• Follow all Millcraft policies, procedures, and guidelines as outlined in the employee handbook and departmental SOPs
• Ensure a safe working environment by strictly following all safety protocols and standards, including immediately reporting unsafe conditions, near‑misses, and incidents
• Demonstrate Millcraft’s Core Values:
  Family, Passion, Aspire, Responsible, Deliver, and Fun, in daily interactions and decision making
• Perform other duties as required by the business, recognizing attendance as a fundamental job function

• Bachelor’s degree or equivalent sales experience preferred
• Previous sales, account management, customer service, or business development experience required
• Desire to grow into a future sales leadership role within Millcraft
• Strong relationship‑building and communication skills with the ability to connect naturally with customers and teammates
• Competitive mindset with a…