Assistant Sales Manager

Assistant Sales Manager

ASSISTANT SALES MANAGER
WHY MILLCRAFT

At Millcraft, we're more than a business, we're a family. For over 100 years, we've been proud to serve the paper, packaging, and graphic arts industries, guided by our values of Family, Passion, Aspire, Responsible, and Deliver . We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference.

Come join us and be part of something truly special.

THE DIFFERENCE YOU WILL MAKE

At Millcraft, we believe great leaders are developed through experience, relationships, curiosity, and a willingness to learn. The Assistant Sales Manager role is designed to help build the next generation of Millcraft sales leadership.
This role is for someone who loves selling, enjoys working with people, and wants to grow into a future Sales Manager role within Millcraft. You will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long-term success.
As an Assistant Sales Manager, you will travel (50%) throughout the Millcraft footprint to shadow Sales Managers, participate in customer meetings and ride-along's, support business development efforts, and learn how different markets, customers, and teams operate. You will gain hands-on experience in coaching, leadership, operational collaboration, sales strategy, and customer development while continuing to manage and grow your own sales accounts.
This role requires someone who is competitive, coachable, curious, hardworking, and ready to be fully invested in their own development. The right person will ask questions, listen carefully, build relationships naturally, and embrace every opportunity to learn. At Millcraft, we believe relationships matter, details matter, service matters, and people matter. We are looking for future leaders who believe the same.

CORE FUNCTIONS OF THIS ROLE

• Learn the Millcraft sales leadership model by working alongside Sales Managers and sales leadership teams across multiple regions
• Travel throughout the Millcraft footprint to support ride-alongs, customer visits, team development initiatives, and regional sales activities
• Build and maintain strong customer relationships through responsiveness, curiosity, problem solving, and consistent follow-through
• Support Sales Managers in coaching and developing Account Managers by observing customer interactions, participating in pipeline discussions, and learning effective leadership practices
• Continue developing personal selling skills through prospecting, account management, diversification efforts, and new business development
• Carry and grow assigned sales accounts while learning how to manage profitable customer relationships
• Learn how to identify customer challenges and recommend products, services, and solutions that improve customer efficiency, profitability, and operational performance
• Develop an understanding of Millcraft's sales strategies, market segments, supplier relationships, operational capabilities, and regional business dynamics
• Collaborate with Operations, Purchasing, Credit, Customer Support, and Segment Specialists to understand how cross-functional teamwork supports customer success
• Support pipeline management, forecasting, CRM usage, and sales activity tracking to improve visibility and accountability
• Learn how to evaluate opportunities, prioritize business development efforts, and identify profitable growth opportunities
• Participate in coaching discussions, sales meetings, regional planning conversations, and leadership development activities
• Build strong relationships with suppliers, vendors, and internal teams while learning how strategic partnerships support business growth
• Demonstrate a willingness to learn different leadership styles, coaching approaches, customer strategies, and regional business nuances
• Continuously improve product knowledge, industry knowledge, communication skills, and leadership capabilities through training and hands-on experience
• Follow all Millcraft policies, procedures, and guidelines as outlined in the employee handbook and departmental SOPs
• Ensure a safe working environment by strictly following all safety protocols and standards, including immediately reporting unsafe conditions, near-misses, and incidents
• Demonstrate Millcraft's Core Values:
  Family, Passion, Aspire, Responsible, Deliver, and Fun, in daily interactions and decision making
• Perform other duties as required by the business, recognizing attendance as a fundamental job function

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

WHAT YOU'LL NEED TO SUCCEED

• Bachelor's degree or equivalent sales experience preferred
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