Hospitality Operations Manager

Location: Ooty

Company Description

Tiverton Bungalow, owned by Hotel Alankar Private Ltd, is a distinguished resort located in Ooty. With over 70 years of expertise in the hospitality industry, Hotel Alankar Private Ltd operates leading hotels and restaurants across Tamil Nadu. Tiverton Bungalow is known for its rich legacy and commitment to providing exceptional guest experiences. The resort combines modern amenities with warm hospitality to create memorable stays for its guests.

Role Description
This is a full-time on-site role for a Food and Beverage Manager located in Ooty. The Food and Beverage Manager will be responsible for overseeing all food and beverage operations, ensuring high-quality service standards, managing budgets, and maintaining a seamless guest experience. Additional duties include training team members, monitoring customer satisfaction, and ensuring that the service aligns with the resort's commitment to excellence.

Qualifications
Proficiency in Food Service and Food & Beverage operations
Strong Customer Service skills and the ability to maintain high guest satisfaction
Experience in team Training and performance management
Knowledge of Budgeting and financial planning for food and beverage operations
Exceptional organizational and leadership skills
Relevant experience in the hospitality industry
Bachelor's degree in Hospitality Management or related field is preferred