Director of Sales

Location: Mangaluru

Looking for Director of Sales at our upcoming Taj Mangaluru Resort & Spa, Karnataka.
Prepare appropriate forecasting tools and strategies to visualize market scenario and develop long range plans.
Design and develop Sales and Marketing plans/programs for the unit to ensure customer loyalty and maximum revenue.
Develop a means by which to continuously measure the program effectiveness as well as to track the trends in the local marketplace and beyond, which woud impact demand for the hotel.
Build an accurate and effective database of current and potential guests/accounts.
Maintain accurate and up-to-date information on competition’s performance, sales and marketing strategy etc.
Keep track of the competitors and revise strategies accordingly.
Propose room/F&B pricing strategy in consideration with hotel’s market positioning, target customer and desired mix.
Develop a comprehensive market mix guideline and ensure sales as per those targets.
Identify key customer needs through formal research, survey, sales calls & meetings.
Implement revenue management techniques and ensure improved RevPAR.
Co-ordinate with the Front Office & F&B Manager regarding daily sales, VIPs, regulars and other guest requirements.
Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporates.
Build relationships, network & maintain regular contacts with corporate and individual customers, bookers, media, hoteliers and socialites.
Be informed about the trends in hospitality, changing customer needs and behaviour and developments in other industries.
Identify key communities, plan various initiatives and co-ordinate the support activities.
In addition to the above functions, any other assignment / job given by the superior authority occasionally or on a daily basis are to be performed.