Center Manager

Position: Jio Center Manager
Location: Gola Gokarannāth

Jio is looking for an experienced  Jio Center Manager (JCM)  to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.

What You’ll Do
Deliver overall  sales, revenue & customer acquisition targets  for the Jio Center
Oversee smooth daily operations, administration & service delivery
Optimize  productivity, resources, and cost efficiency  of the center
Ensure compliance with  statutory, regulatory & commercial  guidelines
Manage permissions/approvals required for  local projects & deployments
Build strong relationships with  channel partners  to enhance throughput
Drive customer retention, manage escalations & improve NPS
Lead, coach & motivate cross-functional sales, service & support teams

What We’re Looking For
10–14 years of experience in  telecom, operations, sales or service leadership
Strong P&L understanding with the ability to manage budgets & commercial controls
Solid project management and execution capability
Excellent  team management, influencing & problem-solving  skills
Ability to work cross-functionally and manage external stakeholders
Execution-focused, customer-centric, and highly accountable leader