Deputy Manager - Telesales
Job in
570001, Mysuru, Karnataka, India
Listed on 2026-06-01
Listing for:
Niva Bupa Health Insurance
Full Time
position Listed on 2026-06-01
Job specializations:
-
Management
-
Sales
Job Description & How to Apply Below
Health Insurance Telesales – Deputy Manager
Location:
Mysore
Department:
Telesales / Health Insurance
Designation:
Deputy Manager – Telesales
Job Summary
Looking for an experienced and result-oriented Deputy Manager – Health Insurance Telesales to manage and drive a team of 50 telecallers through 3 Team Leaders. The candidate will be responsible for achieving sales targets, improving productivity, ensuring quality customer interactions, and driving team performance in a high-volume telesales environment.
Key Responsibilities
Manage overall telesales operations for Health Insurance business.
Handle a team of 50 telecallers supported by 3 Team Leaders.
Drive daily, weekly, and monthly sales targets and productivity metrics.
Monitor team performance, conversions, login hours, and lead utilization.
Conduct regular reviews with Team Leaders and telecallers.
Ensure adherence to compliance, quality, and sales processes.
Coach and mentor Team Leaders for better team handling and performance management.
Analyze MIS reports, sales dashboards, and funnel metrics.
Improve persistency, customer experience, and business quality.
Coordinate with internal stakeholders for smooth operational support.
Drive motivation activities and performance improvement plans.
Handle escalations and customer concerns effectively.
Eligibility Criteria
Minimum 4–10 years of experience in Telesales/BPO/Insurance sales.
At least 2+ years of team handling experience in Health Insurance telesales.
Experience in managing large telesales teams through Team Leaders.
Strong knowledge of health insurance products and telesales processes.
Good understanding of sales metrics, dialer management, and MIS reporting.
Strong leadership, communication, and stakeholder management skills.
Preferred Candidate Profile
Candidate from Health Insurance, Life Insurance, or BFSI telesales background.
Proven track record of achieving sales targets.
Strong people management and coaching abilities.
Comfortable working in target-driven environment.
Must speak Telugu, kannada and Hindi
Education
Graduate / Postgraduate in any discipline.
Compensation
Best in industry + Performance Incentives + Team Rewards.
Eligible Candidates Can Share Resume To:
/ Health Insurance Telesales – Deputy Manager
Location:
Mysore
Department:
Telesales / Health Insurance
Designation:
Deputy Manager – Telesales
Job Summary
Looking for an experienced and result-oriented Deputy Manager – Health Insurance Telesales to manage and drive a team of 50 telecallers through 3 Team Leaders. The candidate will be responsible for achieving sales targets, improving productivity, ensuring quality customer interactions, and driving team performance in a high-volume telesales environment.
Key Responsibilities
Manage overall telesales operations for Health Insurance business.
Handle a team of 50 telecallers supported by 3 Team Leaders.
Drive daily, weekly, and monthly sales targets and productivity metrics.
Monitor team performance, conversions, login hours, and lead utilization.
Conduct regular reviews with Team Leaders and telecallers.
Ensure adherence to compliance, quality, and sales processes.
Coach and mentor Team Leaders for better team handling and performance management.
Analyze MIS reports, sales dashboards, and funnel metrics.
Improve persistency, customer experience, and business quality.
Coordinate with internal stakeholders for smooth operational support.
Drive motivation activities and performance improvement plans.
Handle escalations and customer concerns effectively.
Eligibility Criteria
Minimum 4–10 years of experience in Telesales/BPO/Insurance sales.
At least 2+ years of team handling experience in Health Insurance telesales.
Experience in managing large telesales teams through Team Leaders.
Strong knowledge of health insurance products and telesales processes.
Good understanding of sales metrics, dialer management, and MIS reporting.
Strong leadership, communication, and stakeholder management skills.
Preferred Candidate Profile
Candidate from Health Insurance, Life Insurance, or BFSI telesales background.
Proven track record of achieving sales targets.
Strong people management and coaching abilities.
Comfortable working in target-driven environment.
Must speak Telugu, kannada and Hindi
Education
Graduate / Postgraduate in any discipline.
Compensation
Best in industry + Performance Incentives + Team Rewards.
Eligible Candidates Can Share Resume To:
/
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