Inside Sales Team Lead

Location: Ernākulam

Company Description
SLBS Marklance is a globally recognized educational institution specializing in courses across high-demand fields such as logistics, warehouse management, oil and gas, and hospital administration. Our mission is to empower individuals by providing an internationally accredited, comprehensive educational experience tailored to develop expertise, social responsibility, and ethical leadership. With a dedicated faculty and a strong placement cell, we have a proven track record of transforming careers, helping thousands of students secure positions with leading companies like Amazon, Bosch, and TATA Motors.

Committed to equal access to education, we nurture talents to succeed in their careers and drive positive change in their industries.

Role Description
The Inside Sales Team Lead will oversee and coordinate the activities of the inside sales team to ensure sales targets and goals are effectively met. This is a full-time, on-site role located in Ernakulam. Key responsibilities include managing lead generation efforts, ensuring excellent customer service, coaching and mentoring team members, monitoring team performance, and driving sales initiatives. The role also involves collaborating with other departments to improve overall sales operations and delivering detailed performance reports to higher management.
Qualifications
Proven skills in Inside Sales with proficiency in identifying, engaging, and qualifying leads
Experience in Lead Generation and a results-driven approach to increasing revenue
Strong capabilities in Customer Service, including effective communication and relationship management
Team Management and Leadership experience, including coaching, mentoring, and motivating teams
Excellent organizational, analytical, and problem-solving skills
Proficiency in using CRM software and other sales tools
Bachelor's degree in Business Administration, Marketing, or a related field preferred
Experience in the education or training industry is a plus