RL - Wheels:Sales Manager - CVCE

Location: Ernākulam

RL - Wheels:

Sales Manager - CVCE
About the Business Group:
The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bankwhich offers CVCE Loans to all categories of customers Pan India.

About the Role:

Sales Manager is part of the Bank's frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers. They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee.
Details of the Role:
Department     Retail Lending     Grade     AM/ DM/ M/ SM       Sub-Department     RL
- Wheels     Reporting (Business)     M/ SM/ AVP       Location     Mumbai     Reporting (Matrix)

Key Responsibilities:

Business Goals & Profitability     Responsible to ensure achievement of volume targets of CVCE loans Business with right business mix of New and Used with required channel mix, yield and fee with higher throughput from each off roll resource

Audit, Compliance, and Risk Management     Responsible for driving PDD collection and ensuring that thresholds are not breached
Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory points

Sales and Channel Development     Meet existing CVCE customers to understand their repeat funding requirement and onboard New to Bank CVCE customers to drive volumes
Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments
Establish relationships and enhance engagement with branches and channel partners
Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts
Adoption of Siddhi Application to enhance efficiency in Sales Team
Improve contribution of PSL in portfolio

Customer Experience     Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
Make Axis Bank the financier of first choice by ensuring best in class TAT
Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.

Collaboration and People Priorities     Ensure minimum RO attrition by providing timely guidance
Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments

Qualifications:

Graduation/post-graduation from a recognized institute
0-2 years of work experience (secured loans preferred)
Role Proficiencies:
Strong sales orientation
Adept at communication (English and local language) and interpersonal skills
Proficiency in managing clients, partner relationships, diverse stakeholders and channels
Ability to align with objectives and new initiatives of the bank
Skill in managing team efficiently and productively
Competence in managing within a dynamic, priority-setting environment
Strong risk and compliance mindset